PATIENT AND PRACTITIONER SATISFACTION SURVEYMarketing
Dr THOMAS RADULESCO
LECTURER AT THE UNIVERSITY AND HOSPITAL PRACTITIONER
(AIX MARSEILLE UNIVERSITY, ASSISTANCE PUBLIQUE HOPITAUX DE MARSEILLE) CHU CONCEPTION, MARSEILLE
PRESENTATION OF THE FIRST RESULTS OF SATISFACTION SURVEYS AMONG PATIENTS AND PRACTITIONERS
Following the creation of the mask and the obtaining of the CE marking, we wished to set up a European multicentric study in order to have a feedback from users (patients and practitioners). Through the YO-IFOS group (Young Otolaryngologists – International Federation of Otolaryngologists Society), we initiated this research work in collaboration with Belgian and Spanish colleagues. Thus, in various European reference centres, we were able to test the “real life” use of the mask.
During consultations and when the device was used for endoscopy or nasofibroscopy, patients and practitioners were able to fill in an online self-questionnaire on satisfaction.
While the study is not yet complete, the preliminary results are very encouraging:
– Patients, most of whom are fearful of potential COVID-19 contamination, welcome the use of the mask. Moreover, it appears to be extremely easy to use.
– Practitioners also have a feeling of security and are ready to advise their colleagues to use the mask.
All in all, patients and practitioners seem to be very much in favour of the perpetuation of this device, which really does provide a plus in terms of safety during ENT consultations requiring endoscopy or nasofibroscopy.
Dr. THOMAS RADULESCO, University Lecturer – Hospital Practitioner (Aix Marseille University, Assistance Publique Hôpitaux de Marseille) CHU Conception, Marseille
Dr Thomas Radulesco, ENT and cervico-facial surgeon, is a senior lecturer at the Marseille University Hospital in the department of Professor Michel. On the clinical level, he is more particularly specialised in aesthetic and functional surgery of the face and in rhino-sinusology. In terms of research, he obtained a Master’s degree in Biological Anthropology in 2014 and a Doctorate in Science, specialising in Fluid Mechanics at the IUSTI laboratory (Institut Universitaire des Systèmes Thermiques Industriels, UMR7343 CNRS AMU), in 2019.